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In-Home Supportive Services (IHSS)

 The In-Home Supportive Services (IHSS) program will help pay for services provided to you so that you can remain safely in your own home.  To be eligible, you must be over 65 years of age, disabled, or blind.  Disabled children are also potentially eligible for IHSS.  IHSS is considered an alternative to out-of-home care, such as nursing homes or board and care facilities.

The types of services which can be authorized through IHSS are housecleaning, meal preparation, laundry, grocery shopping, personal care services (such as bowel and bladder care, bathing, grooming, and paramedical services), accompaniment to medical appointments, and protective supervision for the mentally impaired.



Health Certification

To apply for In-Home Supportive Services, please complete the above Application and first page of the Health Certification.  Your Licensed Health Care Professional (LHCP) will need to complete the second page of the above Health Certification.  Fax them to 916-787-8922 ATTN:  IHSS INTAKE and call the Placer County Adult Intake number at 916-787-8860 or toll free at 888-886-5401.


Who is Eligible for IHSS?

 Eligibility criteria for all IHSS applicants and recipients:

  • You must physically reside in the United States.
  • You must also be a California resident.
  • You must have a Medi-Cal eligibility determination.
  • You must live at home or an abode of your own choosing (acute care hospital, long-term care facilities, and licensed community care facilities are not considered "own home").
  • You must submit a completed Health Care Certification form.

How Do I Apply For IHSS?

You can apply for IHSS services by calling the Placer County Adult Intake number at 916-787-8860 or toll free at 888-886-5401. Adult Intake will ask for some basic information in order to send you an IHSS application packet and establish your protected start date.  You have the right to file an application and receive a written determination within 30-45 days.

Why Do I Need Medi-Cal?

Your IHSS funding comes through the California Medi-Cal program.

If you do not have Medi-Cal:

  • Call the Medi-Cal application phone line at 530-880-7610, 916-784-6000 or 1-888-385-5160. Then request a Medi-Cal application. You may also access the application on-line at the following web-site:
  • Mail or take your application with the required verifications (proof) to one of three Placer County locations:
    • The Auburn office located
      • 11519 B Avenue, Auburn, CA 95603 or call
      • 530-889-7610.
    • The Roseville office located
      • 1000 Sunset Blvd, Rocklin, CA 95765 or call
      • 916-784-6000.
    • The North Lake Tahoe office located
      • 5225 No. Lake Blvd, Carnelian Bay, CA 96140 or call
      • 530-546-1900.
  • If you don’t have all your verifications, or are not sure of what you need to submit, please send what you have gathered. You may send the rest later. The earlier we receive your application, the earlier your case will be processed and your Medi-Cal benefits can begin.
  • If you get SSI/SSP payments, the Social Security administration office automatically establishes Medi-Cal for you. No separate application for Medi-Cal is needed. You should receive your Medi-Cal card (BIC) through the mail.

Note that once you’ve been approved for IHSS benefits, it is imperative that you maintain your Medi-Cal eligibility going forward, or you will also forfeit your IHSS services.

What is Health Certification?

As of August 1, 2011, Health Certification, by a Licensed Health Care Provider, must be established. Your health care provider will need to certify that you are unable to independently perform one or more activities of daily living and to verify that one or more IHSS services is required in order to prevent out of home care. The certification document will be mailed to you in the IHSS application packet.

What Happens Next?

 A County Social Worker will interview you at your home to determine your eligibility and need for IHSS.  Based on your ability to safely perform certain tasks for yourself, the Social Worker will assess the types of services you need and the number of hours the county will authorize for each of these services.  This assessment will include information given by you and, if appropriate, by your family, friends, and/or physician or other licensed health care professional.

A completed Health Care Certification (SOC 873) must be received by the county prior to authorization of services.

You will be notified if IHSS has been approved or denied.  If denied, you will be notified of the reason for the denial.  If approved, you will be notified of the services and the number of hours per month which have been authorized for you.

If you are approved for IHSS, you must hire someone (your individual provider) to perform the authorized services.  You are considered your provider's employer and, therefore, it is your responsibility to hire, train, supervise, and fire this individual. 

How Do I Find an IHSS Provider?

You may select a family member, a friend, or advertise in the community-at-large for a provider. IHSS will pay spouses and parents of minor children to provide care under certain circumstances. Every IHSS case is evaluated separately, so the circumstances under which these services are granted vary greatly. You may select a provider from the Provider Registry maintained by the Placer County Public Authority at 530-886-3680.

I’m Ready to Hire My Provider. What Should Happen Next?

 While you are going through the IHSS enrollment process, the provider can start his or her IHSS provider enrollment process. The provider can click HERE to start the process. If anyone has questions or needs help, please call IHSS Call Center at (530) 889-7115.

After registering on the Placer County Registration, Enrollment, Video and Appointment (REVA) website, the provider will:

  • Watch the enrollment videos
  • Schedule an in-person appointment
  • Sign required Provider Enrollment forms
  • Receive directions on how to obtain Department of Justice fingerprinting and background check

Once your provider has completed the enrollment process and passed the background check, he/she will begin receiving timesheets issued from the State.

Become an IHSS Provider for a Family Member or Friend

There are 4 simple steps to become enrolled as a provider and paid by the IHSS program.

  1. Go to the Placer County Registration, Enrollment, Video and Appointment (REVA) website and create an account.

  2. Watch the enrollment videos at your convenience and schedule an appointment on-line.

  3. Show up to your appointment with a current, valid driver’s license (or another US government-issued photo ID) and your original Social Security Card.  Your name on the photo ID and Social Security Card must match.

  4. Complete and pass a Department of Justice criminal background check and fingerprinting.

If you already have a client and are ready to continue to the Provider Enrollment page, please click the link below:

I have a client and I want to be an IHSS provider.

New Electronic Timesheet Training!


This service is OPTIONAL; you do not have to change from paper timesheets.


  • Providers can submit timesheets directly online.

  • Recipients can approve timesheets online or by telephone.

  • No more waiting for the postal service to deliver your timesheet.

  • ETS checks your timesheet before it is submitted to help you avoid errors and potential violations.

  • You can check timesheet and payment status through the ETS.

  • You can view timesheet history up to the last three months in the ETS.

  • You can request supplemental timesheets without having to contact the county.


  • You must be a current active eligible IHSS or WPCS program provider or recipient,

  • You must possess a valid email address,

  • You must have internet access and

  • You must have access to a smartphone, tablet, laptop or personal computer.



For information for IHSS Providers click here to go to the Public Authority web page.

For a printable IHSS brochure.

Contact information

Phone:  530-889-7115

Fax:  530-886-3690

Mail:  11512 B Avenue, Auburn, CA 95603

Other Important Contacts

Public Authority:  530-886-3680

11512 B Avenue, Auburn, CA 95603

IHSS Payroll:  530-889-7135

Medi-Cal:  888-385-5160


To Report Public Assistance Fraud, including IHSS, please call 916-784-6180