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Contact Placer County

You can find a list of departments/ services and the contact numbers below.

If your life is in danger or you need to report an emergency situation, call 9-1-1.

Emergencies and Crisis Situations

In a crisis, for at-risk children and/or adults in emergencies and crises situations, 24 x 7 response program is available.

  • ACCESS Office: 916-787-8860
  • Adult Protective Services: 916-787-8860
  • Children's Protective Services: 916-787-8860
  • Mental Health Services/Crisis Intervention: 916-787-8860
  • Toll Free: 888-886-5401

General Questions Contact Number

  • General Questions
    Phone: 530-889-4000

Departments Contact List

Contact Customer Service at  or Online for Website suggestions, questions, or problems

County Hotline service during non-business hours

In Auburn Area 530-889-4000
Toll free in Placer County outside Auburn Area 800-488-4308

A county hotline is in place for people who want to report urgent but non-emergency activities after normal county business hours. However if you are calling to report an emergency, please dial 9-1-1 directly.

During normal business hours, the caller may speak directly with a county representative.

With the hotline service, when county offices are closed, callers may select from a number of options to leave a message with a specific department for response or action, such as Animal Services or Public Works. For example, a critical call might be to report suspicious tree removal activity, suspicious grading, a complaint about a swimming pool, illegal dumping of trash, or a traffic signal that isn’t working properly.