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Child Support Services

We work with parents and guardians to establish a financial partnership in support of their children.

Services and Information

  • Apply for Child Support
    Locate a parent, establish paternity, court orders, and collecting support
  • Payments
    Make payments and view your child support account information
  • Adjust Payments
    Modify payment amount due to change in wages, visitation, or other factors
  • License Release
    Seek reinstatement for licenses suspended due to non-payment of child support
  • Employer Resources
    Electronic Income Withholding Orders, payment information, employer help line
  • FAQ's
    Find answers to the most frequently asked questions about child support

Self-Service Options

Make payments online or by telephone, view account balances and payment history, check court dates, and update contact information, with Customer Connect . You must request and use a personal identification number (PIN) to access the self-service system. Customer Connect is also available by telephone at 1-866-901-3212.

Mobile apps make it easy and secure to access your child support account from your mobile device.

Establishment Orientation Workshop

Join us at this monthly event to receive information about how, and why you may want to apply for child support. You will have the opportunity to ask questions about the process, and to receive help completing your paperwork. On the 1st Thursday of every month, highly skilled professionals will educate you on the processes that are ahead for those new to the child support program, and offer you the opportunity to address your specific needs.

Date: Thursday, October 6, 2016 from 4:00 p.m. to 5:00 p.m.
Location: Placer County Department of Child Support Services, 1000 Sunset Blvd., Suite 200, Rocklin CA 95765

 

COAP Workshop

Do you owe past due child support?

Join us the 2nd Tuesday of every month to see if you may qualify for the Compromise of Arrears Program (COAP).  In certain child support cases, the law allows a parent to pay less than their total child support debt owed to the State of California.  Contact our office, or join us at the next COAP Workshop to see if your case qualifies for a personalized repayment plan.

Date: Tuesday, October 11, 2016 from 3:00 p.m. to 4:00 p.m.
Location: Placer County Department of Child Support Services, 1000 Sunset Blvd., Suite 200, Rocklin CA 95765

 

Child Support Open House

If you have questions about the child support program, please visit this free seminar where you will be greeted by knowledgeable professionals who are happy to address all of your questions and concerns. No need to make an appointment; just drop in on the 3rd Tuesday of every month from 4:00 p.m. to 5:00 p.m.

Date: Tuesday, October 18, 2016 from 4:00 p.m. to 5:00 p.m.
Location: Placer County Department of Child Support Services, 1000 Sunset Blvd., Suite 200, Rocklin CA 95765

Ombudsperson

The Ombudsperson works as an advocate for customers to ensure fair and equitable treatment throughout the child support process. Customers should contact the Ombudsperson whenever they feel their issue or concern with the department needs independent review. Ombudsperson telephone: 916-435-5757

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